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  1. Help Articles for Booking, Invoicing, CRM, Marketing, Website, Subscriptions, etc.

Help Articles for Booking, Invoicing, CRM, Marketing, Website, Subscriptions, etc.

What do you need help with?
Smart Invoice auto invoicingbilling solutionclientclientsdraft invoiceinvoiceinvoice softwareinvoicinginvoicing softwarepaid invoicesend invoicesmartsmart invoicingunpaid invoice
Smart invoicing is an automated billing system that creates, sends, and tracks invoices with minimal effort. It helps businesses save time, reduce errors, and get paid faster by using features like automatic reminders, online payments, and real-time tracking.
Booking Settings bookingbooking settingsbookingsmaximum appointments per dayscheduleschedule viewschedulesselect schedule settingsselect servicesettingsettingsshow appointmentsupdate appointment in schedule
Customize your booking settings to control how clients schedule appointments and how your calendar is displayed. Choose options: calendar view, appointment visibility, GPS check-ins, and staff assignment. Streamline your booking process and create a faster experience for both you and your clients.
Export Financial and Invoice information accountingbackupdataexport invoicefinancefinancialfinancial datainvoicesinvoicingtransactions
Easily download or share detailed financial records and invoice data for accounting, reporting, or backup purposes. Ideal for managing records, tax preparation, or syncing with external tools.
Client Export clientclient dataclientsdataexportexport client dataexport nameexport profile datalast booking
Learn how to export client data quickly and securely.
Booking Forms bookingbooking eformbooking formcustom booking formcustom informationcustomize booking forme formformsrequired conditionswhile booking
Choose what details you collect from clients when they book, like contact info, service choices, or custom questions. This helps you stay organized, prepare for appointments, and give clients a smoother booking experience. Consider reminding your clients about your cancellation policy and fees right
Find client clientclientsfindfind clientfind emailfind namefind numbernamephone number
Search for clients by name, phone number or email.
Info Card - key client info at a glance clientclient infoclient profileclientscrmglanceimportant infoinfo cardquick access
The Info Card displays key information collected from client forms. You can choose specific custom fields to appear on the Info Card. When clients fill out those fields, the submitted data will be shown next to their name in both appointments and profile views.
Reminders appointment remindercreate reminderhow tomake reminderreminderremindersschedule
Add new Client add new clientadd new clientsclientclientscreatecustomerinvitationleadnew clientnew customer
Manually create a client profile, send an invitation to a client, or let the system automatically generate leads from submitted online forms.
Payment Acceptance accept paymentsbusiness paymentschargebackdisputemanage paymentsonline paymentspayment acceptancepayment guidepayment methodspayment processingpayment setupsecure transactions
When you combine booking software with built-in payment acceptance, your business can automate scheduling and billing, offer clients a seamless checkout experience, improve cash flow, and cut down on time spent managing invoices.
Cancellation Automation appointment cancellationautomate cancellationsbookingbooking cancelationbooking cancellation policycancel bookingcancel scheduled appointmentcancellationshow to cancel bookingscheduleschedule cancelation
Automated cancelation rules keep your schedule protected while still offering clients flexibility. Stay in control of your schedule. Automate how far in advance clients can cancel and whether there is a penalty.
New Invoice billingbusiness invoiceclient invoicecreate invoicegenerate invoiceinvoice guideinvoice softwareinvoice statusinvoicingnew invoice
Learn how to create a new invoice. This guide covers invoice setup, status, billing, and how to create a client invoice with ease.
Required fields in a custom form accept decline checkboxadd required fieldscustom formsdata collectionesignatureform builderform customizationform setupmandatory fieldsonline forms
Learn how to add required fields to custom forms. Set up mandatory fields like eSignature or Accept/Decline checkboxes to improve data collection.
Holiday Hours create holidayholidayholiday timeholidayshourhoursmake holidayscheduletime offwhen are holiday hours
Use holiday hours to prevent booking requests on days you are closed. Customize the booking start times for specific days for the entire business or for specific services.
Auto Invoicing autoauto invoiceautomate billingautomationclientclientsfasterinvoiceinvoicesinvoicingsmart
Automate invoicing. Create service-based billing rules that save time, reduce errors, and get you paid faster.
How to add a Serivce add a servicenew serviceserviceservice settingsservice types
This article gives a step by step instruction on how to add a service. Adding services are useful to provide services for clients. Select custom settings like price, booking cutoff, scheduling, and more.
Attendance for classes attendance managementattendance trackingclass attendanceclient attendancemark present or absenttrack attendance
Learn how attendance tracking works for scheduled appointments. Do you offer group classes? Here's how you track attendance for specific clients.
Add a product add a productcreate productnew productproducts
Offer products to complement your services. Products can be add ons for appointments or sold directly via shopping cart.
Prepay for appointments bookingdepositpre-payprepayschedule
Enforce deposits so clients prepay during booking.
Affiliate Program for Referrers affiliate marketingaffiliate programaffiliate sign upearn referral rewardshelp care businessespartnerreferral commissionsreferral marketing programreferral programreferrals
Join our referral program to help care businesses succeed while earning rewards. Learn how to participate, share referrals, and get rewarded for supporting care professionals.
Client Messaging business sms communicationbusiness text messagingclient communication toolscustomer texting platforminstant customer communicationpet care client messagingpet parent messagingreal-time client chatsms for service businessestwo-way texting
Enable real-time communication between your business and clients with built-in chat. Send messages, answer questions, share updates, and keep conversations organized, all in one place so all staff are up to date on the latest.
Email and SMS Campaigns automationbookingscampaignsclientscommunicationcustomersemailengagementfollow-uplistsloyaltymarketingsms
Discover how to set up Email and SMS campaigns to grow your business. This guide shows pet care providers, salons, spas, and other appointment-based businesses how to build client lists, send personalized messages, automate follow-ups, and track results to boost bookings and customer loyalty.
Promotions and Coupons coupon management for servicescoupon setup guidecouponsdiscount offersdiscountslimited-time discountsloyaltymaximum discount limitminimum spend discountpercentage-based couponspromotional codespromotional offers for clientsservice promotionssmall business marketing tools
Do you offer coupons to your clients, like a 10% discount on specific services for a limited time? Easily set minimum spend requirements and maximum discount limits, and configure coupons in a way that fits your service business.
Daily booking limits appointment scheduling settingsbooking limits per servicecapacity managementdaily booking limitsprevent overbookingservice availability controlservice booking rules
Learn how to limit the number of bookings per day for each service to manage availability, prevent overbooking, and maintain service quality.
Client Onboarding clientclient onboardingclient onboarding processclientscrmcustomer onboardinghow to onboard new clientsnewonboarding
Learn how to onboard clients efficiently using forms and automation. Simplify client onboarding with CRM tools and proven workflows.
Website Editor - Introduction add imageclick-to-edit websiteeasy website editorno technical skills websiteno-code website builderpagequick website updatessimple website editingsmall business website builderwebpagewebsite editor for businesses
Update your website with no coding or technical skills required. Simply click on what you see to edit text and content—perfect for making quick updates anytime.
Schedule View agendaappointmentbulk updatesdayfilter by servicefilter by stafffilter by statusmonthroomscheduleschedulesviewweek
View and manage schedules with ease using flexible calendar options—day, 5 days, week, or month. Filter appointments by service, staff, room, or status. Quickly select and organize your agenda for efficient appointment scheduling.
Bulk Edit Appointments appointment booking managementappointments selectbulk updatemultiple bookingsschedule
Easily manage multiple bookings and appointments with just one click. Our scheduling system allows you to organize, view, and update multiple appointments efficiently, saving time and reducing scheduling errors.
Display Colors colorcolor by service typecolor filterscolor-coded schedulescheduleservice colorvisual service planner
Color-code your schedule by service type. Manage appointments easily with a clear, color-coded calendar view.
Client Profile add fields to crmclient profilecrmcustom client form in crmcustom client profilecustom fields crmcustom formcustomer formcustomer profile formmodify client detailsprofile
Create custom client profile forms in your CRM to collect detailed, relevant customer data. Add unique fields and tailor profiles to fit your business workflows.
Service Booking Links bookclick to booklinkonline bookingqr codescheduleservice booking
You want to get booked online, but you're not sure how that works. This help article will walk you through your options of providing Service Booking links.
Special Fees & Discounts automated holiday feesautomated pricing rulesdate-based pricingdynamic pricing for servicesholiday pricing automationholiday surcharge softwareholiday surchargespeak date pricingseasonal pricing automationservice pricingspecial date discountsspecial date pricing
Easily automate holiday fees and special date discounts for appointment-based businesses with flexible pricing rules.
GPS Location accountability compliance toolscaregiver gps trackinggps location trackinglocation tracking for care servicesmobile workforce trackingsafety and security trackingservice delivery locationservice verificationstaff location tracking
Location (GPS) information can be a helpful feature or a critical requirement when delivering services—supporting accountability, compliance, safety and security, and providing added peace of mind.
Clients Notifications appointment notification softwareauto followupautomated appointment reminderscheck-in and checkout messagesclient communication automationclient notificationcustomizable client notificationsremindersservice business messagingservice-based notificationswelcome email automation
Customize client notifications by service with full control over your messaging. Personalize appointment reminders, check-in and checkout notifications, and automated welcome emails for clients who sign up through your website or are invited.
No help topics found
Getting Started
Customize client profile form
Add a Service
Prepay & Deposit when booking
Holiday and Special Hours
Website Editor Introduction
Cancelation Rules & Automation
Daily Booking Limits
Add a Product
Schedule Service Colors
Common Searches
Client Notifications
Coupons & Promotions
Client Communication / Chat
Booking Links
Email and SMS Campaigns
Affiliate Program / Referrals
Bulk Appointment Actions
Special Fees and Discounts

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